We’re Looking to hire, Assistant Housekeeping Manager Job at LUXXE Outsourced Hotel
Assistant Housekeeping Manager Job
Sydney CBD, Australia
Full-Time
About Company
Australian-owned LUXXE Outsourced Hotel Services is a boutique services provider with offices in Melbourne, Canberra, Sydney, Brisbane, Perth, Mackay, and Cairns. We offer highly qualified personnel in a variety of positions, including housekeeping, rooms, and public areas. LUXXE Outsourced Hotel Position for Assistant Housekeeping Manager
Excellence in service delivery to clients is a priority for LUXXE Outsourced Hotel Services, and our employees work in a friendly environment that values teamwork.
We continually make investments in our employees' growth and development. The training our personnel receives in guest service is one of our points of differentiation. We make sure that everyone is completely aware of the hotel service standards. The instruction equips students with the skills necessary to converse and interact with visitors with ease, deliver first-rate service, and design a polished and seamless guest experience.
Since 2005, LUXXE has offered outsourced managed services to several dependable clients. Since then, we have established a solid reputation for our service standards, which we credit to the hard work and commitment of our employees and managers.
Job Responsibilities
- We are currently seeking a highly skilled, motivated and hands on Assistant Housekeeping Manager to help head up the team in this newly refurbished Hotel – NSW. Close to town Hall and World Square.
- The role is critical to the success of this hotel.
- The Assistant Housekeeping Manager will cover the Housekeeping Managers days off, and will assist with supervision duties the other days.
- Great opportunity to upskill and learn to become a Housekeeping Manager in the future. Must be available weekends. It is a full time position.
Job Requirement
You will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.
- MUST be available to work a rotating roster
- MUST have weekend availability
- Possess full Australian working rights
- Excellent grooming and presentation
To succeed in this role you will need the following skills and attributes:
- Passionate and consistent, with excellent attention to detail
- Show proven effective and positive inter-departmental relationships with previous hotel teams, including General Manager, front office and Maintenance
- Demonstrated Leadership skills: lead the team from the front, drive performance and productivity
- Excellent staff management to drive performance excellence in quality and productivity including training, development, rostering, work allocation and performance improvement
- Strong Time management skills
- Accurate record keeping in relation to room counts/payroll & billing, and proven previous management of daily payroll to ensure compliance with the Hospitality Industry General Award
- Ability to maintain the standard operating procedures within the department and in accordance with CLIENTS requirements
- Experience in leading workplace safety, adhering to policies of the CLIENT and LUXXE. Assume responsibility and accountability for the health and safety of employees and for the working environment
- A demonstrated hands on approach within a 4 or 5 star Housekeeping Department conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times
- Previous experience with outsourcing
