We are looking to hire, Client Service Specialist Job at Marsh AU JAN 2023
Client Service Specialist Job
1 Collns iSquare, Docklands, Melbourne VIC 3008, Australia
Full time
About Company
Marsh is the world's best risk manager and insurance broker. Marsh provides corporate and private clients with data-driven risk solutions and advisory services through its more than 35,000 professionals working in more than 130 countries. The leading global provider of professional services in the domains of risk, strategy, and people is Marsh, a branch of Marsh McLennan (NYSE: MMC). MMC helps clients navigate a complex and changing environment through its four market-leading businesses, Marsh, Guy Carpenter, Mercer, and Oliver Wyman. MMC has 81,000 employees worldwide and an annual revenue of close to US $19 billion. Position at Marsh as a Client Service Specialist, JAN 2023
Employer Marsh upholds the equal opportunity policy and supports diversity and inclusivity. We want to hire and retain the best people, regardless of their gender, marital/parental status, race, country of origin, age, background, ability, sexual orientation, or gender identity.
Job Responsibilities
In this role you will support colleagues and clients in all aspects of administration and technical support through the accurate, efficient, and timely production of all policy and related documentation across the insurance life cycle.
- Consistently use the required IT Applications to maintain compliance, accuracy and workload, contributing to resource allocation and process improvement
- Support the achievement of high levels of client satisfaction through effective administrative support to Account Executives and Senior Account Executives
- Support effective working relationships with clients and insurers as required by A/C Executive/Senior A/C Executive
- Ensure that accurate up to date records on all clients are maintained at all times
- Possess a thorough understanding of all major classes of insurance which the Company offers to its clients
- Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker’s Compensation and other relevant legislation
Job Requirements
- High level of accuracy/attention to detail
- Excellent organizational skills and ability to prioritize workloads and work to tight deadlines
- Excellent communication and numerical skills and proven track record to provide a high level of customer service
- Ability to work under pressure and meet tight deadlines
- Ability to maintain clear lines of communication with various internal and external stakeholders
- High School Certificate or equivalent
- Minimum 3 years’ experience in a similar broking/operational role, preferably in an insurance related field
- Minimum Tier 1 ANZIIF Broking LicenseAPPLY NOW
