We are looking to hire, Customer Service Manager Job at Cyient AU JAN 2023
Customer Service Manager Job
Melbourne, Australia
Full time
About Company
At Cyient, we are steadfastly committed to improving people's daily lives. Global industry leaders can use our engineering, manufacturing, GIS, network, and operations management services to create a quieter aeroplane, a safer rail ride, a more reliable energy source, or a faster internet connection. Manager of Customer Service Position at Cyient AU JAN 2023
Our 15,000 people, who work in more than 21 different countries and 12 different industries like aircraft, rail transportation, power generation, telecommunications, and medical technology, provide services.
In our local communities, we actively support educational and inclusive growth initiatives as part of our commitment to building a sustainable society. We have a proven track record of profitability and growth.
We have developed solid, enduring relationships with the top businesses in our field by fully understanding their requirements, goals, cultures, and guiding principles. In keeping with our values, we value a strong company culture and cooperating to achieve both personal and societal benefit. The Cyient Foundation has developed a framework that unifies all of our many corporate social responsibility programmes, such as our adoption of public schools, digital literacy initiatives, and social innovation technology projects.
Job Responsibilities
- Responsible for providing ongoing support to high value clients.
- Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts.
- Develop and maintain strategic business relationships with major accounts to promote brand awareness and profitable business relationships.
- Provide ongoing support to high value clients ensuring they receive high quality customer service. Possess very detailed product knowledge as well as thorough knowledge of client’s business. Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
- Organize visits to current and potential clients. Responsible for retaining long-term customer relationships with established clients.
- Serve as a liaison between clients and company departments. Informs clients of new products and services as they are introduced. Recommend products and services that fit well with clients’ business needs.
Job Requirements
- Business Development, Business Operations, Customer Service
- Cyient is an Equal Opportunity Employer.
- Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law.
- We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.APPLY NOW
