Host Front Office Job at Grand Hyatt AU JAN 2023

We are looking to hire, Host Front Office Job at Grand Hyatt AU JAN 2023

Host – Front Office Job

AU – VI – Melbourne

Full time

About Company

At Hyatt, we take care of people so they may perform at their highest level. The basis of caring is sincere human connection and empathy. We accomplish this by really knowing people and getting to know them as unique individuals in order to be able to build and give individualised experiences. Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara are just a few of our brands. We have more than 590 properties in total. Front Desk Host Position at Grand Hyatt AU JAN 2023

"At Hyatt, we take pleasure in connecting with both our guests and clients. Throughout the year, we put on a variety of events, from team-led activities like online breakfast clubs and happy hours to gatherings for the entire Diversity Business Resource Group (DBRG).

Job Responsibilities

You will join an energetic and passionate team of ambassadors who are the face of Grand Hyatt Melbourne. In the role of Host on the Hotel’s Front Desk, you will be responsible to provide an excellent and consistent level of service to the Hotel’s guests. 

  • To handle all guest arrival check ins and departure check outs 
  • To create memorable and tailored experiences for all guests.
  • To actively upsell and cross sell hotel services and outlets.
  • To count money, verify amounts and issue receipts for payments received.

Job Requirements

  • Previous Front Desk experience for a Luxury brand
  • A Diploma/Degree in Hospitality/Tourism desirable
  • Unrestricted Australian working rights
  • Experience in using the program Opera
  • A passion for going above and beyond to deliver an exceptional 5 star experiences to our guests
  • The ability to speak and write in Mandarin desirable
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