We Are looking to hire, Store Manager Highpoint Job at lululemon AU JAN 2022
Store Manager | Highpoint Job
Melbourne, Australia
Full Time
About Company
Leading producer of activewear for yoga, running, fitness, and other activities is Lululemon. By setting the bar for technical textiles and practical design, we create transformative products and experiences that support people in moving, developing, connecting, and maintaining their health. Our success is a result of our distinctive products, emphasis on physical locations, commitment to our workers, and incredible relationships we develop in each area where we do business. As a company, we put a lot of effort into making positive changes in order to build a strong, profitable future. That includes cultivating an environment that is fair, inclusive, and growth-focused for our employees. Shopkeeper Highpoint working at lululemon AU JAN 2023
Job Responsibilities
- Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
- Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
- Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
- Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
- Plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
- Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.
Job Requirements
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions.
- Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Address emergent issues, including guest escalations and emergency requests.
- Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
- Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.
