We’re Looking to hire, TRP Somerton Store Supervisor Job at PACCAR AU
TRP Somerton Store Supervisor Job
Somerton VIC, Australia
Full-Time
About Company
TRP Somerton is a novel concept for truck parts from PACCAR Australia. TRP stores aim to provide the same high standard of customer service and support to owners of all trucks, new and old, in a manner comparable to how PACCAR's Kenworth DAF dealerships provide industry-leading assistance for those brands. TRP Somerton's Cooper Street office in Campbellfield primarily serves clients in Melbourne's northern suburbs and the nearby rural areas. PACCAR AU TRP Somerton Store Supervisor Position
The chance to lead the TRP Store team and guarantee that every customer receives excellent customer service in regard to parts sales and supply has presented itself as an intriguing opportunity for a motivated, proactive, and outcome-focused Store Supervisor. In this role, you will use your negotiation, leadership, and stakeholder management skills, whether it be assisting internal sales employees in closing deals or expanding the retail industry to ensure the team delivers quality customer service in the parts store while staying within budget.
Job Responsibilities
- Identify performance and training needs in consultation with Parts Sales Manager and Learning and Development
- Pro-actively support the company’s pursuit of an excellent customer service culture
- To provide outstanding customer service to customers for enquiries received via the counter, telephones and e-mail
- To assist with Customer Connect enquiries as a priority, processing orders, bar coding parts
- To actively promote monthly, quarterly specials; new products
- To entertain clients as required to develop relationships
- Promote new products to existing and new clients
- To arrange for supplier sponsored trials of new and existing products to increase the profile and sales of TRP
- Pick and pack orders for courier deliveries or customer pick up as required
- Prepare weekly order invoicing for the customer to transact the sales
- Carry out cycle counts
- Regularly review customer store sales and account sales
Job Requirement
- Understanding of sales presentation and skills in negotiation
- Previous demonstrable experience in leading and motivating staff and enthusiasm to lead in small teams
- Current Forklift license Essential
- Strong computer literacy and advanced knowledge using Microsoft Office
- Excellent planning and organisation skills with a strong attention to detail
- Strong knowledge in parts / mechanical aptitude will be strongly advantageousAPPLY NOW
