We are looking to hire, Billing Manager Job at Smokeball Australia Jan 2023
Billing Manager Job
Australia
Full time
About Company
Additionally, in our most trying times, small legal offices support us and are the lifeblood of our communities. They help us with invigorating life chances like laying out a business or buying a first home, as well likewise with testing family challenges like separation and older relatives. Whatever it is, there is a good chance that it is the defining moment in that individual's life right now. Smokeball is here for small legal firms as well as for us because their work is difficult and demanding. In order for them to be compensated fairly for the work they do, our program gives them the tools they need to complete their tasks more quickly, more effectively, and keep accurate time records. January 2023: Job as a Billing Manager at Smokeball Australia
Job Responsibilities
We are looking for a Billing Manager to join the Smokeball Finance team; we are a process and technology focused team with a continuous improvement mindset. This role is responsible for providing financial, clerical and administrative support to ensure the company accurately bills customers and receives payments for services.
- Process all new business contracts and ensure all paperwork is complete.
- Process all renewals ensuring all paperwork is complete.
- Process subscription amendments as required.
- Investigate and resolve customer queries relating to invoicing, working with other departments to resolve.
- Process receipts and ensure they are allocated to the correct debtor accounts in a timely manner.
- Debtors Report and Accounts Receivable Reconciliation.
- Monitor AR and payment arrangements.
- Driving the cash collection process by way of monitoring, developing and managing the collection of debt.
- Process customer refunds.
- Reconcile Salesforce and billing system to ensure accurate number of paying users.
- Manage commission and ensure the accuracy of commission payout
- Assist with new Billing systems implementation project.
Job Requirements
- 5+ years in a billing or accounts receivable role – essential.
- An understanding of subscription billing and revenue recognition.
- An understanding of the software as a service (SaaS) business model.
- Experience working within a SaaS company will be highly regarded.